Terms of Service
Welcome to The Known Pack. By using our website and purchasing our products, you agree to the following terms.
PRODUCTS
The Known Pack sells feel-good apparel, pet-inspired designs, positive lifestyle tees, sweatshirts, and giftable products.
Many of our products are made to order by our print studio and shipped directly to you. Colors may vary slightly from what you see on your screen due to monitor settings, lighting, garment color, and the garment-dyeing or printing process. Each item may have slight natural variations, especially with Comfort Colors and garment-dyed products.
PRICING
All prices are listed in USD. We reserve the right to change prices, discounts, promotions, or product availability at any time. Prices shown at the time of purchase will be honored for that order.
ORDERS
By placing an order, you confirm that all information provided is accurate, including your name, shipping address, email address, size, color, and product selection.
Orders are typically produced within 2–5 business days, though production times may vary during holidays, high-volume periods, or production delays. Standard US shipping then takes about 5–7 business days depending on your location.
Please review your order carefully before submitting. Because many items are made to order, changes or cancellations may not be possible once production begins.
SHIPPING
Shipping times are estimates and are not guaranteed. The Known Pack is not responsible for shipping delays caused by carriers, incorrect addresses, weather, customs, holidays, or circumstances outside our control.
Customers are responsible for providing a complete and correct shipping address at checkout.
RETURNS AND REFUNDS
Please review our Refund Policy for details about returns, exchanges, damaged items, incorrect orders, and refund eligibility.
Because many of our products are made to order, we may not be able to accept returns or exchanges for buyer’s remorse, wrong size selection, or incorrect color choice unless otherwise stated in our Refund Policy.
INTELLECTUAL PROPERTY
All designs, logos, product images, photography, website content, text, graphics, branding, and other materials on this website are the property of The Known Pack or are used with permission.
You may not copy, reproduce, distribute, modify, resell, or use our designs, images, logos, branding, or content without written permission.
DISCOUNTS AND PROMOTIONS
Discount codes, sales, and promotions may be limited by date, product, collection, or availability. Discounts cannot always be combined and may not apply to previous purchases.
We reserve the right to modify, cancel, or end any promotion at any time.
LIMITATION OF LIABILITY
The Known Pack is not liable for delays, production issues, shipping carrier problems, website interruptions, or circumstances beyond our control.
To the fullest extent permitted by law, our maximum liability is limited to the purchase price of the product purchased from our store.
CHANGES TO TERMS
We may update these Terms of Service at any time. Continued use of our website after updates are posted means you accept the revised terms.
CONTACT
Questions about these terms? Contact us at:
The Known Pack
Premium dog-inspired and feel-good apparel. Designed in Colorado.
Our Mission
Leave the pavement behind. Find your wild.
Welcome to The Known Pack — a premium outdoor and nature-inspired apparel brand designed in Colorado, built for the people who believe the best moments in life happen when you finally get outside.
We create ultra-soft, garment-dyed Comfort Colors tees, vintage-washed fleece, and nature-inspired gear built around butterflies, wildflowers, botanical art, and the Rocky Mountain landscapes we love. Whether you're a backcountry hiker, a weekend camper, a gardener, or someone who just needs to slow down and breathe fresh air — The Known Pack was created to be the gear you reach for every time you head outside.
Our Story
Born Near the Foothills of the Rockies
Born near the foothills of the Rockies in Highlands Ranch, The Known Pack started with a simple belief: gear should do more than just look good. It should tell a story.
It should remind you of a wildflower meadow in full bloom. A cold morning at the trailhead. The sound of wind through the pines. A fresh start off the grid.
We wanted to create premium, broken-in apparel that feels like an old favorite from the very first wear — pieces that make you want to pack the car, roll the windows down, and see where the dirt road ends.
Wearable Art
For the Nature Lover
Our designs celebrate the natural world — swallowtail butterflies, wildflower fields, lavender, botanical illustrations, and the quiet beauty of the outdoors. These aren't just tees. They're wearable art for the woman who notices the butterflies, tends the garden, and finds peace in nature.
Every design is crafted with care, made to order just for you, and built to be worn for years.
Protecting Our Playgrounds
We don't just explore the wild — we protect it.
10% of every purchase goes directly to trail restoration and park conservation, helping keep the wild meadows, wildflowers, and open spaces we all love accessible for the next generation. When you wear The Known Pack, you're not just wearing something beautiful — you're helping protect the places that inspire it.
How We Give BackOur Promise
We'll See You Out There
We're here to create premium gear that makes you want to get outside. We care about delivering a flawless experience, backing our products with real support, and outfitting a community of people who share our love for the outdoors and the natural world.
Thank you for being part of the pack. We'll see you out there.
Max
Founder, The Known Pack
Find Your Wild
Explore the collection and find the piece that makes you want to get outside.
Shop the Pack
