Track My Order

See your order status in one tap

Enter your email and we'll send you a quick confirmation code by email or text to sign in. Once you're in, you'll see your orders and their live tracking.

View Your Orders

Want to know where your order is? Here's how to track it every step of the way.

Find Your Tracking Link

Once your order ships, we'll email you a shipping confirmation with a “Track Your Order” button. Just tap that button to see your package's live status and estimated delivery date — no account needed.

A few tips:

  • Check the inbox for the email address you used at checkout.
  • If you don't see it, please look in your spam or promotions folder — shipping emails sometimes land there.
  • Your tracking number is also in that email, so you can look it up directly with the carrier if you prefer.

A Quick Note on Timing

Every piece is made to order just for you, so most items are produced within 2–5 business days, then ship out. Standard U.S. shipping usually takes about 5–7 business days after that, depending on where you are. Tracking can take a day or two to begin updating once a label is created — that's normal, and your package is on its way.

Need a Hand?

Can't find your tracking email, or something doesn't look right with your order? We're real people here in Colorado, and we're happy to help. Just email us with your name and order number and we'll track it down for you:

hello@knownpack.com

We'll get back to you as soon as we can — usually the same day.

Thanks for supporting a small business. Every order helps keep the trails open and the wild spaces wild.

The Known Pack
Get Outside. Stay Present. Give Back.